Refund Policy

Effective Date: July 1, 2025


Website: https://reachify.online

Contact Email: contact@reachify.online

At Reachify®, we are committed to providing high-quality services and ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our platform.

1. Eligibility for Refunds

Refunds may be considered under the following conditions:

  • You experience technical issues that prevent you from using the service and our support team is unable to resolve them.
  • You were charged incorrectly due to a system or billing error.
  • A booking or service was canceled within the allowed cancellation period and meets the refund criteria outlined at the time of booking.


2. Non-Refundable Items

The following are non-refundable:


  • Services that have already been delivered or partially used.
  • Missed or unattended appointments without proper notice.
  • Subscription fees for plans or tools after the billing cycle has started, unless explicitly stated otherwise.
  • Setup fees, onboarding services, or custom integrations (when applicable).


3. How to Request a Refund

To request a refund, please contact our support team via email at contact@reachify.online with the following information:


  • Full name and registered email address
  • Date of the transaction
  • Reason for the refund request
  • Any relevant screenshots or documentation


Our team will review your request and respond within 5–7 business days.

4. Refund Processing

Approved refunds will be processed using the original method of payment. Depending on your bank or payment provider, it may take 5–10 business days for the refund to reflect in your account.

5. Disputes & Chargebacks

We encourage you to contact us before initiating any chargeback through your bank or payment provider. Most issues can be resolved quickly by our support team.

6. Policy Updates

Reachify® reserves the right to update or modify this Refund Policy at any time. All changes will be effective as of the updated Effective Date posted above. Please review this page regularly for updates.

Need Help?

If you have any questions about this policy or your eligibility for a refund, please contact us:

📧 Email: contact@reachify.online

🌐 Website: https://reachify.online